Technical

Progress & Platform

• Lost progress? Help is here!
• Save your progress with Facebook!
• Save your progress with a Big Fish account!
• Can I play across multiple platforms?
• Can multiple players play on the same device?
• Can I play on PC?

Performance & Connection Issues

• Crashing, Freezing, Game Won't Open (Android)
• Crashing, Freezing, Game Won't Open (iOS)
• Connection Issues

Android

• Update Your Game (Google Play)
• Update Your Game (Amazon)
• Force Close Game (Android)
• Force Close Applications (Android)
• Restart Device (Android)
• Update Your Device (Android)

See all 8 articles

iOS

• Update Your Game (iOS)
• Force Close Game (iOS)
• Force Close Applications (iOS)
• Restart Device (iOS)
• Update Your Device (iOS)
• Uninstalling & Reinstalling (iOS)

Kindle

• Update Your Game (Kindle)
• Update Your Device (Kindle)
• Uninstalling & Reinstalling (Kindle Fire)